Chorus Recognized as Top Rated Conversational Intelligence Platform by TrustRadius for 2021

May 27, 2021

Katie Kantrowitz

We are thrilled to share that today TrustRadius announced that has won a Top Rated Award in the Conversation Intelligence category, and we couldn’t have done it without you! This is the latest award among three others we received back in March for Best Sales Coaching Software, Top Rated Sales Enablement Product, and Best Call Recording Software.

This award is based solely on customer feedback, the TrustRadius Top Rated Awards have never been influenced by analyst opinion or status as a TrustRadius customer. TrustRadius analyzed over 8,000 high-quality, in-depth user reviews from the last 12 months in order to give Chorus this honor. has won a Top Rated award for Conversational Intelligence Software, based entirely on feedback from their customers,” said Megan Headley, VP of Research at TrustRadius. “Reviewers on TrustRadius highlight the platform’s transcription quality, ease of use, and ability to capture snippets from conversations.”

Here is just one example of what a customer had to say about us:

“It is completely integrated into our tech stack. It's the best SaaS product I've used in a long, long time because it already has all the features you need to be highly successful. Most products are missing one or two, but Chorus has it all. We know specific features our customers are looking for, but we use Chorus to quantify how often the feature is brought up in conversations, and across what customer sets. It's completely taken our process from subjective to quantifiable.”

- Danielle Bechtel | Senior Product Marketing Manager | A Cloud Guru

Chorus has established itself as the number one Conversation Intelligence platform and we are elated that TrustRadius has decided to add CI as its own category to help make the buying and evaluation process easier for prospective customers. We couldn't be more excited to receive this distinction as the only TopRated product mentioned for CI to date. Check out more reviews and ratings on TrustRadius.

Chorus has worked hard to be the Conversational Intelligence Platform of choice, and again, this would not be possible without all our wonderful customers. Thank you to all of you for your kind words and support as it ultimately contributes to not only your success, but to ours.

As the Customer Marketing Manager, it is incredibly rewarding to see how much ongoing value our customers derive from using Chorus and enable us to learn more every day.

Thank you to all of you who shared your reviews on TrustRadius, and thank you to TrustRadius for setting a high bar and creating a truly unbiased award. This is a testament to the hard work and focus that we have of being customer-obsessed and building an experience that everyone can benefit from.

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