Guide

How to Fix Your Rollercoaster Handoff Process

012 How to Fix Your Rollercoaster Handoff Process lp

Introduction

At one point or another you’ve probably been the victim of a poor customer handoff. No organization is immune to the dysfunction that poor handoffs can cause. Redundant work and inefficient processes. Stressful relationships between teams. Confused or aggravated customers.

This guide offers 5 strategies to create a smooth BDR to AE to CSM transition.